Description

Overview

The Director Member Experience is responsible for shaping and enhancing the overall member experience...

• • Develop and execute the member experience strategy, focusing on both the quantitative (improved retention, increased average member spend) and qualitative (member experience) goals.
• • Partner with the General Manager and Department Heads...

Experience Required

• High school diploma or equivalent.
• 5 years of experience in hospitality, customer relations, food and beverage, private events, or marketing and communications.
• 3 years of experience in a leadership or management role.

Preferred:

• Bachelor's degree with a focus in hospitality management, event management, business or marketing and communications.

Essential Responsibilities

• Implement and maintain a comprehensive communication strategy...

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.