Description

Summary

The role

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Leadership Committee, the Director of Sales & Marketing is a highly visible role with exposure to Senior and Corporate leadership.

The Director of Sales, Marketing, and Events has direct oversight of the Sales, Marketing, and Events operation of the hotel. The DOSME has the responsibility of the Sales, Marketing, and Events Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOSME is responsible for the supervision of sales managers, trainees, interns, and administrative staff.

Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues. Must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The DOSME reports directly to the General Manager and Regional Vice President of Sales responsible for the hotel. Communication and organizational skills are of the utmost importance.

The hotels

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant which are also open to the public, an expansive pool deck and private cabanas and over 10,000 square feet of flexible and traditional event space.

The 193 king room tommie Austin is built for the spirited adventurer. Guest's will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by The 5th Street Diner + The Royale Room, a street side concept serving daily fare for locals, residents and guests alike. This mixed-use project will also feature a residential tower - Siena - and 10,000 square feet of retail space.

The benefits & perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid holidays, vacation and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!

Qualifications

• 6 years or more of progressive hotel Sales, Marketing, or Events experience (typically with Hyatt)
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• With opening hotels, previous hotel pre-opening experience preferred
• Demonstrated history of success
• Results driven, energetic, and focused
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.