Description

Blaine County is seeking a visionary and experienced Emergency Communications Director to lead our 911 Public Safety Answering Point (PSAP) and communication operations. This is a unique opportunity to have a direct impact on public safety and emergency services across the county, working with police, fire, EMS, and local government.

About the Role: You will

• Oversee the daily operations of our emergency communications center.
• Lead a team of professionals ensuring 24/7 emergency dispatch services.
• Collaborate with local agencies, regional partners, and elected officials.
• Guide strategic planning, policy development, and major technical upgrades.
• Manage department budgets, contracts, grants, and capital improvements. 

Key Responsibilities: This role combines leadership, technology, and public safety strategy.

• Manage staffing, supervision, accreditation, and department performance.
• Oversee operations of CAD, RMS, radio, and telephony systems.
• Chair the technical advisory committee and lead interagency coordination.
• Develop short- and long-term strategic plans.
• Pursue and manage state/federal grants and large-scale equipment projects.
• Create and maintain policies, COOP plans, training programs, and SOPs.
• Ensure compliance with CJIS, FCC, NFPA, and State 911 guidelines.

Requirements

• Bachelor’s degree in public administration, Criminal Justice, or related field (master’s preferred).
• 5-7 years of experience in emergency communications or PSAP management.
• Strong knowledge of 911 operations, CAD systems, radio technologies, and emergency dispatch protocols.
• Experience managing personnel, budgets, and multi-agency coordination (preferred).
• Any equivalent combination of education, experience, and training that demonstrates the knowledge and skill necessary to perform the responsibilities will be considered.

Certifications (or ability to obtain within specified timelines):

• Emergency Number Professional (ENP)
• APCO Public Safety Telecommunicator & Supervisor
• Idaho POST Basic/Intermediate
• Accreditation or certification in dispatch protocols is a plus