Description

We have a passion for helping our customers, taking care of our employees, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting-edge banking technology you'll be front and center representing our brand and problem solving to offer our customers the best solutions for their financial needs. You are passionate about people, helping to improve the lives of our customers through financial solutions, education, and advice.

As a Regional Support Lead in J.P. Morgan Wealth Management, you will report to the Regional Director - Wealth and serve as a liaison to the Market Directors - Wealth. You will drive the execution of key strategies and tactics that focus on growth and a world class client experience. You will collaborate with key partners across the Wealth Management business and One Chase partnerships.

Job responsibilities

• Provide day-to-day support to Regional Director and track regional focus on investment growth plans across markets
• Partner with Market Directors of Wealth to support Advisor performance and development through onboarding and training, and periodic in field workshops to improve Advisor effectiveness and expertise
• Identify opportunities to develop and deliver action plans, best practices and people objectives across the region and within markets
• Partner with Divisional support team to assist in the coordination, implementation and messaging of key business initiatives
• Strengthen relationships with internal business partners at the region level to enhance and influence a culture of One Chase (i.e. Consumer, Home Lending, Business Banking, Card)
• Partner with the Business Manager to drive scorecard results and meet staffing targets
• Focus on the Employee Experience; coordinate with Culture Council to understand and implement opportunities and recommendations to drive engagement

Required qualifications, capabilities, and skills

• 5 years of proven experience leading projects in a wealth or investment-focused environment
• Ability to drive engagement with peers and partners
• Ability to create a collaborative environment that empowers others by inviting input from each person and sharing ownership and visibility
• Ability to collaborate across Wealth Management and with One Chase partners (i.e. Consumer, Home Lending and Business Banking)
• Strong communication skills, attention to detail and excellent follow-through
• Bachelor's Degree or equivalent related experience required
• Ability to travel 50% of the time

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.\n