Description

The National Transit Institute (NTI), at Rutgers, The State University of New Jersey, seeks to hire an Operations & Training Delivery Manager.

The Operations & Training Delivery Manager is responsible for the operational planning, scheduling, enrollment management, and logistical execution of NTI ‘s nationwide training programs and learning initiatives. This position ensures that all webinars, in-person courses, virtual courses, workshops, and related training events are scheduled, staffed, tracked, and delivered in alignment with NTI’s established annual work plan.

Among the key duties of this position are the following:

• Oversees course lifecycle management from scheduling through attendance tracking, course completion, and certificate issuance.
• Maintains accurate training data.
• Monitors enrollment performance.
• Increases course participation.
• Develops host agency partnerships nationwide.
• Ensures all logistical and instructor assignment processes are properly executed.
• Supervises staff responsible for training logistics and scheduling system administration.
• Works closely with instructional leadership to ensure seamless training delivery.

The National Transit Institute (NTI) was established under the Intermodal Surface Transportation Efficiency Act of 1991 to develop, promote, and deliver training and educational programs for the public transit industry. NTI identifies needs and promotes, develops, and delivers high-quality training programs and instructional materials through cooperative partnerships with the federal government, the transit industry, educational institutions, and related associations. 

Requirements

Minimum Education and Experience

• Bachelor’s degree in Transportation, Planning, Public Administration, Business Administration, Organizational Leadership, Education, or a related field, or an equivalent combination of education/training and relevant advanced professional experience. Master’s degree in Public Administration, Business Administration, Transportation, Organizational Leadership, or related field preferred. PMP or comparable professional/project management certification preferred.
• Minimum of five (5) years of professional experience in programming or project management. Experience supporting federally funded grants or cooperative agreements. Experience managing multi-agency or cross-functional initiatives;  reporting and compliance requirements related to federal funding; coordinating national-level industry meetings or conferences; and knowledge of public transit workforce development programs and industry operations preferred.
• At least 2–3 years of supervisory or team leadership experience and demonstrated experience managing complex projects with strict deadlines.

Please see job posting for full list of requirements and competencies.

Rutgers University is an equal opportunity employer.  As an institution, we encourage all qualified applicants to apply.