Description

Company Description

R25_0025149

Coordinate project activities for survey modernization initiatives. Ensure timelines, resources, and deliverables are met.

Job Description

Serve as the liaison between commercial teams, internal departments, and external suppliers to ensure smooth execution of market research projects. Own the study lifecycle from client lockdown through fieldwork completion, delivering high-quality consumer data aligned with organizational standards.

Key Responsibilities

• Survey Setup & Execution
• Translate client and analyst requirements into high-quality questionnaires and online programs.
• Prepare study materials for external vendors, coordinate translations and monitor interview progress.
• Ensure error-free survey designs and adherence to timelines.
• Monitor fieldwork progress and panel health
• Project Coordination
• Schedule studies and maintain timing systems.
• Act as the single point of contact (SPOC) for commercial teams, analysts, and fielding teams.
• Manage communication and documentation of study details, deadlines, and changes.
• Monitor live studies daily, troubleshoot issues, and ensure quota fulfillment.
• Governance & Leadership
• Track progress, manage documentation, and support project governance.
• Communicate updates to stakeholders and escalate issues promptly.
• Provide feedback on complex processes and escalate issues as needed.
• Consult on complex/custom studies and help develop processes for new services/tools.
• Continuously evolve best practices and processes to ensure global alignment and scalability.
• Mentor junior team members and assist with training.
• Quality & Delivery
• Perform quality checks on questionnaires and programs.
• Ensure on-time delivery of accurate data aligned with standards.

Qualifications

• 3+ years of experience in project coordination or support roles.
• Advanced organizational and communication skills.
• Ability to analyze data and resolve atypical problems.

Skills & Competencies

• Strong attention to detail and multi-tasking ability.
• Excellent oral and written communication (English).
• Project management and client consulting skills.
• Problem-solving and process improvement mindset.
• Ability to influence, collaborate, and negotiate across teams.
• Creativity and adaptability in a fast-paced environment.
• Experience with international, multicultural environment with exposure to global stakeholders.

Technical & Educational Requirements

• Bachelor's degree.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience in managing complex studies and survey platforms

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion