Description

Manage project from point of sale to point of completion serving as the main liaison between the customer and various departments within Betco as well as outside vendors.

• Maintain documentation in the electronic file system.
• Update and maintain production and delivery schedule. Notify departments of upcoming projects.
• Verify contract terms are established and deposit is received.
• Establish and maintain relationship with customer, keeping customer up to date on various stages of the job.
• Coordinate with Field Superintendent to ensure site is inspected in timely manner.
• Complete labor pricing schedule for crew.
• Prepare sub-contractor contract and packet.
• Ensure vendor releases and forklift orders are made in timely manner.
• Process crew payment draws per contract.
• Assist customers and crews with questions related to design and construction.
• Submit billing advices to accounting.
• Initiate sales order revisions, change orders, and backcharges as required.
• Work to complete job within contract timeframes and within budget
• Other duties as assigned.

• Previous Customer Service experience required.
• Bachelor's degree in related field preferred. Three to five years related experience required.
• Previous experience in Construction or Manufacturing preferred.
• Intermediate computer skills required.
• Exceptional communication, multitasking, and organizational skills are required
• Some travel required.

PHYSICAL DEMANDS:

• Regularly required to walk, stand, reach and bend.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

PI279737688