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LD CALL SERVICES SAS
Bogotá, Columbia
(on-site)
Posted
3 days ago
LD CALL SERVICES SAS
Bogotá, Columbia
(on-site)
Job Type
Contract
Project Scheduling and Install Coordinator - Remote US company
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Project Scheduling and Install Coordinator - Remote US company
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Project Scheduling Coordinator (Bilingual - English/Spanish)Roofs in a Box is hiring a Project Scheduling Coordinator to support one of our clients, a well-established U.S.-based residential roofing company. This role is critical to ensuring roofing projects move smoothly from permit approval through final completion.
Roofs in a Box is hiring a Project Scheduling and install coordinator to support our client, a well-established U.S.-based residential roofing company. This role is vital to ensuring the smooth execution of roofing projects.This role is the operational heartbeat between permits, scheduling, crews, and installs.
The job is simple to say and hard to execute: keep jobs moving, crews informed, and installs clean, on time, and organized. This role owns scheduling flow and daily install coordination so production does not stall and chaos does not creep in. This is not sales. Not project management. Not finance. It is execution and coordination.
This role requires full professional fluency in English and Spanish, as daily communication with U.S.-based clients, vendors, and internal teams is conducted in English.
Core Responsibilities
Scheduling Ownership
• Own the schedule once permits are approved.
• Schedule installs efficiently based on crew availability, materials, and priority.
• Coordinate roofing, gutters, metal, soffit, fascia, and follow-up work.
• Adjust schedules quickly when weather, materials, or crews shift.
• Ensure no job sits idle due to lack of scheduling follow-up.
Daily Install Ops Communication
• Speak with install teams every morning to:
○ Confirm what is being installed that day.
○ Identify blockers before crews arrive on site.
○ Handle admin or coordination issues so crews can just install.
• Be the main point of contact for install-related questions during the day.
• Escalate issues early, not after something breaks.
Job File Accuracy (JobNimbus CRM)
• Review each job before scheduling to ensure:
○ Scope is clear.
○ Materials are ordered.
○ Permits are approved.
○ Crew instructions are correct.
• Flag missing or incorrect info and chase it down.
• Keep job notes, dates, and statuses clean and current.
Customer Scheduling Communication
• Communicate install dates and timing windows to customers.
• Handle reschedules professionally and calmly.
• Keep customers informed without overpromising.
• Reduce inbound calls by being proactive.
Warranty & Follow-Up Coordination
• Track and schedule warranty work.
• Coordinate crews for punch list or repair items.
• Ensure warranty work is documented and closed out properly.
What This Role Does Not Own
• Selling or upselling.
• Job costing or financial reporting.
• Crew payroll or compensation.
• Contract negotiation.
This role supports these areas through clean scheduling and communication but does not carry
the accountability.
Required Skills & Qualifications
- Experience: Minimum of 3 years in project coordination, scheduling, or project management (construction industry strongly preferred).
- Language Requirement (Mandatory):
- Fluent, professional-level English and Spanish (spoken and written).
- This role is NOT SUITABLE for candidates with basic or intermediate English.
- Education: Bachelor's degree preferred (Business Administration, Construction Management, Engineering, or related fields).
- Technical Skills:
- Experience with JobNimbus or similar construction CRM / project management tools.
- Strong working knowledge of Google Sheets and Microsoft Excel.
- Communication: Ability to communicate professionally with U.S.-based stakeholders, vendors, and crews.
- Organization: Proven ability to manage multiple projects and priorities simultaneously.
- Analytical Skills: Comfortable with budgeting, cost tracking, and reporting.
- Problem-Solving: Capable of resolving scheduling, delivery, and compliance issues efficiently.
- Industry Knowledge (Preferred): Roofing materials, construction terminology, and Florida permitting processes.
Requirements
Studies
University / Professional Career
Skills
Professional English Fluency
Cost Tracking
CRM
Project Management
Workflow Coordination
Benefits
Full-time, long-term position
Competitive compensation
Remote
Paid in US Dollars
About LD CALL SERVICES SAS
Roofs in a Box, a Connection Holdings Company, specializes in providing virtual staffing solutions and marketing services that are tailored to meet the unique needs of our clients. Our services are designed to help businesses save time, reduce operational challenges, and scale efficiently-all without the burden of managing in-house.
We deliver precise financial reporting, comprehensive bookkeeping, and seamless administrative support.
Job ID: 81956884
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