Description
APTEAN
Position Title: Regional Account Manager
Location: Remote USA US
Location Details: Remote
Experience Level: Experienced Professional
Country: United States
Type: Employee Regular Full Time
Job Description
OverviewAre you ready for what's next, now?
We're looking for a Regional Account Manager to join our team remotely in the US. The position is full-time. You'll join an awesome team to support our growing customer base.
About the role
The Regional Account Manager is responsible for driving revenue growth across the region by expanding existing customer relationships through upsell and cross-sell strategies. This role achieves results through a combination of direct customer engagement and leadership of a team of Account Managers. The Regional Account Manager develops and executes account growth plans to meet and exceed regional targets, ensures consistent execution of the company's sales methodology, and oversees the end-to-end customer sales process to maximize value and satisfaction.
As a people leader, the Regional Account Manager leads, coaches, and develops a high-performing team of Account Managers, while attracting and retaining top talent that delivers measurable business impact. This is a hands-on, customer-facing, and highly visible role where the primary focus is to drive profitable, long-term growth across the existing customer base.
Key Responsibilities:
- Train, manage and support a regional team of Inside Sales professionals.
- Provide team leadership including coordination of internal resources to deliver on client's needs and expectations.
- Be accountable for regional portfolio results and arm the team with strategic and tactical guidance to achieve revenue objectives.
- Compile and own various reports to track team effectiveness and ensure that goals are being met.
- Set and monitor sales targets for Account Management teams.
- Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory (both individual and those of team members)
- Maintain accurate and timely opportunity, customer & contact data
- Facilitate internal communication, including cross-functional transitions, escalations and contracts by engaging appropriate Aptean team members to add value to account
- Liaise with Product and Marketing leaders to set and implement strategies for new product offerings.
- Stay up-to-date with internal and external developments across the region and suggest new ways to increase sales.
About you
To be successful here, you'll need ambition, initiative and tenacity!
Key Requirements:
- Proven experience in managing internal/virtual teams to meet client objectives
- Thorough understanding of the customer sales cycle
- Experience working with software products, services, competencies, solutions, and offerings
- Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
- Experience of working with and understanding contracts
- Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
- Excellent sales, negotiation skills and objection handling skills
- Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
- Possesses a high degree of honesty, integrity and ability to maintain confidentiality
- Professional image and interpersonal skills
- Organizational and follow up skills, problem solving and analytical skills
What's in it for you?
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.
About Aptean
At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." TVN Reddy
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age.
Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
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