Description
Under the direction of the Assistant Director of Transportation, the Routing & Dispatch Coordinator leads the daily operations of Routing and Dispatch, ensuring efficiency, compliance, and seamless transportation operations. This position requires expertise in district transportation procedures, confidentiality, and managing multiple priorities while fostering positive labor relations and a collaborative work environment.
Requirements
ESSENTIAL JOB FUNCTIONS
1. Supervise, train, and evaluate Routing/Dispatch and Operations Clerk staff to ensure efficient workload distribution, compliance, and professional development.
2. Oversee routing, dispatch, and timekeeping operations to maintain service continuity and route efficiency.
3. Monitor and approve staff leave, ensuring adequate coverage for uninterrupted transportation services.
4. Respond to operational issues and emergencies using sound judgment to ensure safety and minimal disruption.
5. Develop and maintain internal audits and routing systems to ensure efficient, fiscally sound operations.
6. Manage route postings, awards, re-bid boards, and field/athletic trip scheduling to optimize resource use.
7. Coordinate summer routing and monitor road conditions to adjust routes as needed.
8. Serve as liaison with schools, departments, and external agencies for routing and dispatch coordination.
9. Maintain routing and dispatch software; troubleshoot and support system reliability.
10. Collaborate with city, county, and district planners on developments affecting transportation.
11. Use routing software to research, design, analyze, update, and implement boundary and routing changes.
12. Coordinate with the shop and drivers during bus breakdowns and ensure equipment readiness.
13. Assist with reporting requirements, including the STARS report.
14. Support recruitment, hiring, evaluation, and labor contract administration, including investigations and grievances.
15. Maintain and secure transportation records and prepare required reports, ensuring confidentiality where needed.
16. Represent the department on district and external committees and leadership teams.
17. Foster positive relationships and effective communication with students, parents, and staff. Resolve conflict efficiently.
18. Utilize technology for communication, managing, planning, presentations, and training.
19. Conduct inclement weather inspections and make safety recommendations.
20. Attend staff and professional meetings; provide reports and data as requested; perform additional duties as assigned.
21. May be required to drive a school bus as needed.
22. Perform related duties consistent with the scope and intent of the position.
MINIMUM QUALIFICATIONS
Education and Experience
Minimum of five (5) years of experience in school district transportation operations or related field, specifically dispatching and routing, with at least three (3) years experience in a supervisory capacity.
Certificate of Completion of the OSPI/CWU Pupil Transportation Management Program or be currently enrolled in the program.
Required Knowledge, Skills, and Abilities
Demonstrated leadership, supervision, and team management skills.
Strong written and oral communication skills, including public speaking and employee training.
Ability to manage multiple priorities under pressure while maintaining confidentiality.
Proficiency in routing/dispatch and transportation software, Microsoft Office, Google Workspace, and district systems.
Knowledge of pupil transportation safety standards, laws, and policies, including special education requirements.
Ability to interpret and apply laws, regulations, and collective bargaining agreements.
Skilled in fostering productive labor relations and navigating employee performance concerns.
Adaptability in shifting priorities and responding to emergent situations.
Culturally responsive and respectful of diverse individuals and perspectives.
Demonstrated professionalism, sound judgment, and independent decision-making.
Allowable Substitutions
Such alternatives to the above qualifications that the Board may find appropriate and acceptable.
Licenses/Certifications/Special Requirements
Valid Washington State Commercial Driver's License, Class B, with Passenger and School Bus Endorsement, and removal of air brake restriction
Current and valid medical examiner's certificate or ability to obtain within three (3) months.
Valid First Aid and CPR Certificates.
Certification in reasonable suspicion determination (or ability to obtain one within 30 days).
PHYSICAL DEMANDS
Generally sedentary in nature; occasionally stand and walk; intermittently kneel, crouch, crawl, stoop, bend and twist at the waist, and reach overhead; sit for long periods of time. Hear and speak to communicate in person, before groups, and over the telephone. Manual dexterity of hands and fingers to include repetitive keyboarding, grasping and reaching to operate a computer keyboard, mouse and/or standard office equipment. Visual acuity to perceive color, depth, distance, size, and visual field to operate a motor vehicle.
WORKING CONDITIONS
Work is primarily performed in an office environment where noise, distractions, and lack of privacy may be present. Operate a motor vehicle including buses. Exposure to traffic, dust, road noise, exhaust fumes, and extremes of temperature. May encounter members of the public who are angry, upset or hostile. Communicates with individuals representing a variety of cultural backgrounds and who may have limited English language proficiency. May be called upon to perform or assist in emergency care or first aid with potential exposure to bloodborne pathogens. Must wear personal protective equipment when necessary. May be required to work long hours beyond a normal workday.
REPORTING RELATIONSHIPS
This position reports to the Assistant Director of Transportation.
UNIT AFFILIATION
This is a non-union, Specialist Level 2, exempt position.
WAGES AND BENEFITS
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Salaries/Wages - $99,305.00/annual salary
Insurance
Retirement Plans
Paid Time Off or Vacation
Paid Holidays
Other Compensation
CONDITIONS
The preceding list of essential functions is not exhaustive and may be supplemented as necessary.
Non-Discrimination Policy
Bethel School District does not discriminate in any programs or activities on the basis of sex, race, ethnicity, color, religion, creed, national origin, sexual orientation, gender identity, gender expression, homelessness, immigration or citizenship status, disability, neurodivergence, the use of a trained dog guide or service animal, age, and honorably discharged veteran or military status and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Compliance / Gender-Inclusive Schools Coordinator, Debbie Carlman, dcarlman@bethelsd.org, 253.800.2019; Title IX Coordinator, Mel Boyd, mboyd@bethelsd.org, 253.800.2029; and 504 Coordinator, Melissa Munson-Merritt, mmunsonmer@bethelsd.org, 253.800.2301. All individuals may be reached at this address: 516 176th Street East, Spanaway, WA 98387. Title IX inquiries may also be directed toward the U.S. Department of Education, Office for Civil Rights (OCR). Information about the nondiscrimination and sex-based discrimination policies and grievance procedures, and how to report a concern or complaint: bethelsd.org.
Application Procedure:
Apply online
