Description

Job
Senior Project Manager - Localization

Description

POSITION TITLE: Senior Title Manager

ABOUT THE ROLE:

The Senior Title Manager may be part of a team dedicated to one client or may be client agnostic. This role will be accountable for the delivery of assigned title/projects on time, within budget, and to the required quality. This person must be able to communicate with all departments to ensure deadlines are being met and report back to upper management with the status of projects. This role will collaborate with the Team Lead to improve the team's performance and will perform as a process owner. This role will report to the Title Manager Lead.

PRIMARY RESPONSIBILITIES:

• End-to-end accountability over delivery of assigned title/project on time, within budget, and to required quality.
• Manage large localization projects from inception to completion, ensuring timely delivery, high quality, and adherence to budget constraints.
• Improve localization pipeline in collaboration with leadership, localization operations, and product teams.
• Monitor localization service quality and ensure that continuous process improvement efforts are planned and executed by internal teams or vendors.
• Anticipate risks and devise mitigation strategies.
• Collaborate with both internal and external stakeholders globally across all levels and functions.
  
  • Collaborate with the team leader to evaluate client updates and their impact on the title management team, ensuring alignment and effective collaboration with relevant stakeholders.
  • Collaborates with the team leader in managing team resources and capacity.
• Understand ongoing initiatives and tasks within the team, contributing to discussions and decision making.
  
  • Lead and establish the title management process for the assigned account.
• Facilitate kickoff meetings with relevant stakeholders.
• Monitor client reporting to identify trends and issues.
• Capable of comprehensively speaking to ongoing portfolio of work.
• Accountability over billing accuracy for projects and/or titles.
• Assist with training new team members on assigned account processes.
• Oversee the document processes per account.
• Other duties, projects as assigned.

QUALIFICATIONS:

• 5-7 years' experience in a client-facing role, preferably in the entertainment and/or localization industry. Project management experience is required, specifically with managing timelines, budgets, quality, and client relationships.
• Video streaming platform project management experience is highly advantageous.
• Native/professional/advanced spoken & written proficiency in Japanese, supplemented with fluent English skills.
• Knowledge of end-to-end post-production.
• Ability to meticulously review orders, documentation, and data throughout end-to-end order management process.
• Agile in adapting to plans to overcome unexpected challenges and meet deadlines; flexibly adapts own personal response to change.
• Possess learning agility, self-awareness, and accountability; seeks and is open to feedback; applies insights to cultivate personal growth and development.
• High level of attention to detail for ensuring quality and accuracy in orders.
• Strong collaborative mindset with a focus on teamwork.
• Experience working with cross-functional teams both locally and globally.
• Proven ability to build and maintain strong relationships with internal and external stakeholders.
• Familiarity with industry standards and best practices.
• Skilled in escalation management and crisis resolution.
• Comfortable and skilled in working with data, with ability to effectively interpret, synthesize and integrate complex data into systems.
• Exceptional verbal and written communication skills.

NICE TO HAVE:

• Experience with localization platforms, file formats, project management tools and databases.
• Experience with Machine Translation or other emerging AI concepts.
• Linguistic understanding of multiple languages.