Description

Under the supervision of the Youth/Public Services Managers, the Program Coordinator assists in developing, implementing and coordinating public events and community programs for library users of varying ages. Work includes overseeing the work of volunteers, community partners and vendors, managing event registration data, and responding to library customer inquiries.

ESSENTIAL RESPONSIBILITIES

• Schedules, prepares, plans, organizes, coordinates, performs, and presents both ongoing library programs and special events;
• Programs and events may include arts & crafts programs, multi-cultural events, STEM classes, music concerts, seminars, classes, demonstrations, performances, clubs and story times;
• Works closely with Youth/Public Services Manager, and coworkers in youth/Public Services divisions, to identify service needs in the community, and develop, promote, and implement library programs and events to meet those needs;
• Works a flexible work schedule that includes nights and weekends to meet community needs and program requirements;
• Supervises volunteers who assist with library programs and events;
• Facilitates library tours for community groups and schools;
• Provides outreach library programs and represents library at community events;
• Provides excellent customer service to the community;
• Purchases and manages inventory of program equipment and supplies;
• Enters registrations, attendance and other program information into registration and statistical tracking systems;
• Helps prepare reports and maintain records as necessary;
• Strategically coordinates program resource sand spaces, monitors and evaluates program outcomes, and adapts services as needed in order to responsibly manage finite resources;
• Keeps abreast of current library issues and trends, as well as community trends, in order to continue to provide quality services to library patrons;
• Provides back-up customer service at various library service points; and
• Performs such other related duties as may be required.

Requirements

MINIMUM REQUIREMENTS

Associate’s Degree plus two (2) years of related experience in teaching, event planning and in working with children, teens, families, adults, and/or seniors; 

or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Knowledge, Skills and Abilities:

• Knowledge:  public service and programming; basic teaching and curriculum plan development methodologies; understanding of the characteristics and needs of the various library user age groups; and best practices for delivering and coordinating community events for both small and large groups.
• Skill/Ability: present information to coworkers and community members at meetings, in programs and in writing; work well within a multicultural community with participants of all age groups; develop programming plans and documents; oversee the work of a diverse group of community partners, library volunteers, and vendors; track and evaluate statistical data; effectively manage time; operate standard office equipment, including fax and copier; use standard computer software; operate audiovisual equipment including sound systems and projectors; and establish and maintain effective working relationships with community partners, schools, employees, and the general public.