Description

Summary

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At Hyatt Regency New Orleans, we're more than a hotel - we're a destination for world-class meetings, events, and unforgettable stays in the vibrant heart of downtown. With 1,193 guest rooms, expansive event spaces, and full-service amenities, our property is a hub of activity that depends on precision, safety, and reliability behind the scenes. This on‑site role focuses on the hotel's engineering operations, ensuring optimal maintenance, safety compliance, and guest satisfaction through efficient management of facilities and technical teams day‑to‑day reliability of hotel systems.

Reporting to the Director of Engineering, The Engineering Manager is responsible for the oversight of the operation of the hotel, consisting of 1,193 rooms and 200,000 sq. ft. of meeting space. This individual must possess strong trouble-shooting skills in all areas of maintenance in guest rooms, meeting space, and front of the house areas, as well as back of house areas including kitchen, laundry, electrical, mechanical and HVAC systems, using a windows-based computer system. Ability to read blueprints and schematics is also required. A minimum of 5-years building maintenance experience is required, with hotel experience preferred. A strong working knowledge of all major building systems, including life-safety systems, is required for this position. Good communication skills are necessary.

Additionally, this position requires strong leadership skills, and a willingness to work different shifts as the demands of business dictates.

Job Responsibilities include

• Oversees the maintenance and repair of all property assets to ensure they are in proper working order for guest
• Leads a team of engineers, technicians, and contractors to address any problems with plumbing, electrical, HVAC, or other systems.
• Collaborates with other departments (such as housekeeping, food and beverage, and front desk) to prioritize maintenance needs and minimize interruptions to guest comfort.
• Develops and implements preventative maintenance programs to extend the lifespan of equipment and reduce operating costs.
• Manages budgets and procurement processes to acquire necessary supplies and services within approved spending limits.
• Ensures compliance with safety, environmental, and health regulations by maintaining accurate records and conducting regular audits.
• Communicates effectively with guests and staff about maintenance issues, progress on repairs, and any necessary precautions or inconveniences.
• Stays up to date on industry trends and emerging technologies and adapts standard practices and procedures to improve efficiency and guest satisfaction.

At Hyatt, we care for people so they can be their best - and that commitment extends to every colleague who joins our team. As an Engineering Manager at the Hyatt Regency New Orleans, you'll enjoy a comprehensive range of benefits designed to support your well‑being, growth, and future.

• Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
• Referral Bonuses up to $500.00 - for bringing new members to our team
• Free and Discounted Room Nights at Hyatt Hotels around the world
• Paid Time Off -Holiday pay, new child leave and personal days
• Healthcare FSA - saves you money for medical expenses
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance Program - 24/7 emotional support, legal guidance, personal & financial resources
• Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

Qualifications - External

• Minimum 3 years engineering supervisory/management experience in a mid to large size hotel (minimum 700 rooms)
• College degree from accredited university
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Service oriented style with professional presentation and communication skills
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills
• Must be able to work a flexible schedule, including weekends and holiday
• Proficient in basic computer skills as well as hotel systems (such as Opera, Hotsos, Rex, etc.