Description
About Quantanite
Quantanite is a customer experience (CX) solutions and outsourcing company that helps fast-growing businesses and leading global brands transform, scale, and grow. Through a collaborative and consultative approach, we rethink business processes and help our clients leverage the right balance of automation and human intelligence.
With teams across four continents, we are redefining the industry by delivering seamless customer experiences backed by exceptional results. We are ambitious, fast-moving, and continuously looking for talented people who share our values, passion, and appreciation for diversity.
About the Role
This is not your average project management role.
As a Project Manager at Quantanite, you will be at the centre of some of our most exciting client engagements, managing complex projects across international teams while serving as a trusted partner to senior client stakeholders around the world.
Given the global nature of our client base, flexibility is essential, particularly to support US time zones and accommodate international collaboration. If you thrive in a fast-paced environment, enjoy building meaningful client relationships, and have a passion for driving results, this role could be a great fit.
What You'll Do
Your work will directly contribute to Quantanite's long-term growth and client success. Key responsibilities include:
- Lead end-to-end project delivery across complex, multi-stakeholder programs while ensuring delivery on time, within scope, and within budget.
- Act as the primary point of contact for client stakeholders, building trusted relationships and managing expectations professionally.
- Develop and maintain detailed project plans, including timelines, resources, dependencies, risks, and deliverables.
- Lead and coordinate cross-functional teams across multiple geographies and time zones, including regular collaboration with US-based stakeholders.
- Proactively identify project risks, create mitigation plans, and resolve issues before they escalate.
- Facilitate project meetings, steering committees, and executive status updates.
- Monitor quality of deliverables and drive continuous improvement throughout the project lifecycle.
- Maintain project documentation including project plans, status reports, RAID logs, and issue trackers.
- Occasionally travel internationally to client locations or Quantanite offices to support workshops, strategic sessions, and project go-lives.
What We're Looking For
- Proven project management experience with a strong track record of successful delivery, ideally within client-facing or BPO environments.
- Confidence operating as the face of projects and engaging with senior stakeholders.
- Strong understanding of project methodologies including Waterfall, Agile, or Hybrid models.
- Working knowledge of project management tools and Google Workspace.
- Experience with software or AI tools is considered an advantage.
- Experience working across global time zones with flexibility to support US working hours.
- Strong organizational skills with an analytical and structured approach.
- Excellent communication and stakeholder management skills.
- Ability to manage competing priorities and perform effectively under pressure.
- Experience translating business requirements into actionable project plans.
- Budget management and commercial awareness.
- Willingness to travel internationally when required.
- Prince2, Agile, or related project management qualifications are preferred.
Benefits
At Quantanite, we ask a lot from our people, and we give a lot in return:
- Flexible working arrangements with hybrid work options and schedule flexibility.
- International exposure with opportunities to collaborate globally and travel when required.
- Casual dress environment - wear what makes you comfortable.
- Strong team culture built on collaboration, support, and celebrating achievements.
- Structured learning and professional development opportunities.
- Career growth within a fast-growing and ambitious organization.
Your Development
At Quantanite, your growth matters. You'll have a personalized development plan aligned with your career goals, supported by leaders who invest in your success.
As we continue to grow globally, so do the opportunities available to our people. If you're looking for a role with impact, progression, and purpose, we'd love to hear from you.
Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
