Ericsson connects people, businesses, and societies through mobile networks. We are looking for a Customer Project Manager to lead the delivery and deployment of Mobile Radio Access Networks (RAN) for strategic customers in Oman.
In this role, you will have end-to-end accountability for complex network rollout projects - balancing contractual, financial, and operational commitments while building trusted relationships with the customer organization. You will lead a multi-disciplinary team and coordinate a broad ecosystem of internal and external stakeholders.
The role reports to the Head of PMO in CU GULF.
What You Will Do
Define and maintain the project baseline: scope, schedule, resources, and governance
Lead planning, execution, and deployment of mobile radio network projects (RAN, 5G)
Serve as the primary point of contact for the customer, ensuring transparency and trust
Track project progress; manage changes, risks, conflicts, and escalations
Lead and develop a diverse, technically skilled team
Coordinate across internal functions: Supply, Sourcing, Finance, and Operations
Manage external partners and third-party service providers
Own project financials: forecasting, cost control, revenue recognition, and margin
Ensure compliance with health, safety, environmental, security, and anti-corruption standards
Support pre-sales and proposal activities when needed
Continuously improve project methods, tools, and ways of working
You Will Bring
Required:
+5 years of experience as a CPM
Degree in Telecommunications, Electronics, IT, or equivalent practical experience
Proven experience delivering mobile network / RAN rollout projects, including 5G
Strong track record in customer-facing project leadership within complex environments
Ability to manage multi-stakeholder ecosystems across customers, teams, and suppliers
Experience managing project budgets, forecasts, and financial reporting
Clear communication, leadership, and influencing skills
Structured, proactive, and solution-focused approach
Fluency in English and Arabic
Advantageous:
Experience with operators in the Middle East
Background in network modernization, swap, or large-scale rollout programs
PMP, Prince2, or equivalent project management certification
Experience managing subcontractors and third-party suppliers
Familiarity with contract management and project sales processes
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