Description
The Assistant Director, Summer Operations, provides day-to-day operational leadership for Conferences & Visitor Services’ summer housing and conference operations, with primary responsibility for the coordination and oversight of facility scheduling, space access, operational assets, and software systems that support summer programs. This role ensures the effective assignment and readiness of residential and conference buildings; manages departmental office space, vehicles, parking, and technology inventory; oversees the use of operational software systems and coordinates system access in partnership with DSA IT; and serves as the department’s primary liaison for summer housing program operational needs. The Assistant Director, Summer Operations, contributes to the development and maintenance of standard operating procedures (SOPs), supports student staff hiring, onboarding, and training, and collaborates closely with departmental leadership to ensure safe, efficient, and high-quality summer operations.
Requirements
Minimum Qualifications:
Education: Bachelor’s degree from an accredited college or university.
Experience: Seven (7) years of professional experience managing business operations. Two (2) years of experience supervising or managing professional staff.
Knowledge of business acumen to understand key business drivers, organizational communications, and data.
Knowledge of organizational and unit performances measures.
Knowledge of the impact and implications of decisions on leadership objectives.
Skill in oral and written communication.
Skill in data analytics and negotiation.
Skill in the use of Microsoft Office and Google Suite products.
Ability to exercise independent judgment and discretion.
Ability to develop and administer new policies and procedures.
Ability to interpret and apply policies, procedures, regulations, and laws.
Physical Demands:
Some lifting/carrying of office supplies, linens, etc. Occasional evening and weekend hours.
Preferences:
Demonstrated ability to develop, document, and implement standard operating procedures and operational workflows. Proficiency in the use and oversight of operational software systems and access management tools, including housing, scheduling, and workflow platforms.
