Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Clinical Sales Liaison, RN is responsible for patient education and sales support in the provider office setting. This Clinical Sales Liaison, RN will work directly with Physicians, RNs, and Medical Assistants to process home infusion referrals for IVIG and Biologic Therapies. This position requires knowledge of insurance prior authorizations and sales training as directed by the RN manager and Sales Team.

Primary Responsibilities:

• Provide clinical education and assist in marketing services to physician referral sources to ensure awareness of Optum Pharmacy Infusion programs and services
• Assess and coordinate, in partnership with Case Managers and physician team, home infusion services to assist with determining the plan of care administered by Optum Infusion Services under the direction of the patient's physician.
• Provide patient and caregiver education on therapy, monitoring, and side effects.
• Maintain and grow customer relationships and provide responsive customer service with assigned accounts; evaluate current and future clinical and service needs for existing and new accounts
• Conduct in-services and continuing education programs for referral sources and/or their support staff; partner with Regional Account Managers on presentations to current and potential accounts
• Meet or Exceed quarterly revenue and referral goals

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted RN license in the state of practice
• 2+ years of IV related clinical experience
• 2+ years of experience working with laptops and/or tablets - Computer proficiency including utilization of many platforms.
• Patient and Provider interfacing, Internal customer management and the ability to work as part of a team.
• Proven effective communication and teaching skills with patients and family members
• Ability to travel up to 15% of the time
• Driver's License and access to reliable transportation

Preferred Qualifications:

• 2+ years of home healthcare experience
• 2+ years of experience assisting with insurance clinical criteria's for prior authorizations
• 2+ years of Hospital/DME/Home Care or Case Management related experience
• 1+ years of hospital liaison or infusion liaison experience
• 1+ years of sales and customer service experience
• Knowledge of the Infusion Nursing standards (INS) and nursing process
• Demonstrated ability to work autonomously, managing own workload and seeking out opportunities to expand service opportunities

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.