Description

Summary

Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.

Are you ready?

Because we are looking for a Food and Beverage Outlets Manager!

What does the ROLE entail?
• Responsible for staffing, scheduling, coaching and cash handling for 3 Outlets:

Big Bar on 2, Market Stand Café Restaurant, and Perks Coffee & More
• Liaison between our culinary team and front of house operations
• Maintain guest room inventory & stocking
• Coach and counsel a team of more than 20 colleagues, to reflect Hyatt Service Standards and Procedures
• Demonstrate fundamental food and beverage knowledge
• Ensure all operations and cash handling are done per policies and procedures
• Maintain excellent communication and coordination with all hotel departments
• Analyze, investigate, and resolve guest complaints
• Coach and motivate colleagues to achieve service standards
• Ensures proper staffing levels for customer service goals
• Ensure compliance with necessary state & local health guidelines as well as internal audits
• Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing

Your EXPERIENCE:
• Demonstrated ability to lead, motivate and coach a team
• A minimum of 3+ years of experience in hotel food and beverage management or equivalent
• Strong and concise verbal and written communication skills
• Unafraid of food and beverage related tasks, projects and responsibilities
• Must possess excellent organizations, interpersonal and administrative skills
• A fun and energized person with a creative mindset
• Committed to delivering a high level of customer service
• Must be proficient in general computer knowledge
• Proven experience in managing and maintaining beverage costs to align with budgetary goals.
• Demonstrates ability to develop and implement strategies for cost control and revenue enhancement
• Demonstrates ability to develop and implement strategies to maintain hotel standards and meet hotel scores consistently
• Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing

What's in it for YOU?

General Perks:

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 12 free nights at Hyatt hotels globally every year and 50% Discounts at our F&B outlets
• Take pride in working for a company that is in the "100 Best Companies to Work For" by FORTUNE
• Affordable Medical, Dental and Vision Coverage after 30 days of employment
• Vacation days + PTO Days
• Discounts on dry cleaning
• Connect with thousands of National and Local Partners for Various Discounts
• Free COTA Bus Pass
• Discounted monthly parking passes for Downtown parking
• Family Events and Recognition Celebrations

Wellbeing:

"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"

• To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge, as well as hotel gym access
• Social & Community Activities; Team building outings, Sports/wellbeing activities
• Health, Dental, Vision Insurance eligibility after 30 days of employment

Development:

"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction.

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of on-property and online training opportunities though-out the year.
• Education assistance of up to $1,000 per year toward personal growth and development

Qualifications

Your MINDSET:

• A team player with a good portion of personality
• Enthusiasm and a hands-on mentality
• A true representative of the company to customers, employees, and the public
• A team player with a hands-on mentality and a love for hospitality
• A true support for our customers

Are WE what YOU are looking for?

If the answer is YES, then please click the link and apply!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.