Description

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.

We are seeking a Program Manager to effectively manage the creation and enhancement of our FBA supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.

Amazonでは,優れた実績と確実なプロジェクトマネジメント経験を持ち,複数の事業領域にまたがる戦略的• 戦術的• 部門横断的• テクノロジー関連のプロジェクトおよびプログラムを推進できるプログラムマネージャーを募集しています.本ポジションでは,プロジェクト計画のスコーピングと策定,プロセスの構築,実行の調整• 推進,およびシニアマネジメントへの進捗• リスク• プロセスやプロダクトの変更に関する報告を担っていただきます.チーム間での協働,プロジェクトマネジメント力,経営層向けプレゼンテーションスキルが不可欠になります.豊富なプロジェクトマネジメント経験に加え,高い分析力と鋭いイノベーション感覚を活かし,複雑なプロジェクトを構想段階から完遂まで推進いただける方を求めています.

本ポジションでは特にFBAサプライチェーンおよび輸送ネットワークの構築• 改善を効果的に管理いただけるプログラムマネージャーを募集しています.主な業務としては大規模プロジェクトのスコーピング,プロジェクトタイムラインの管理,および進捗• リスク• ビジネス課題を共有するための仕組みの構築を行っていただきます.前述の通り,チーム間の協働力,プロジェクトマネジメント力,データ分析力に長け,成果を出してきた実績をお持ちの方を求めています.

Key job responsibilities

• Supply chain, transportation, or logistic network management solution experience

• Manage and oversee various cross-functional programs, ensuring successful delivery.

• Develop and refine program strategies, effectively leading and motivating teams.

• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.

• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.

• Foster collaboration with internal and external partners to optimize resource allocation and project success.

• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.

• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.

• Identify and mitigate risks, preventing them from escalating into major issues.

• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.

• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.

• Manage and communicate project budgets effectively.

主な職務内容:

• サプライチェーン,輸送,またはロジスティクスネットワークの管理• 改善経験を有すること

• 複数の部門横断プログラムを管理• 監督し,確実なデリバリーを実現すること

• プログラム戦略を策定• 改善し,チームを効果的にリードすること

• データ分析を活用してプログラムの明確な目標を設定し,改善を推進して指標を達成すること

• ビジネスにおける曖昧な状況を整理• 解決し,創造的な問題解決スキルを発揮すること

• 社内外のパートナーとの協働を促進し,リソース配分とプロジェクトの成功を最適化すること

• 顧客ニーズと技術チームからのインプットを踏まえ,プロジェクトの評価• 優先順位付けを行うこと

• チームダイナミクス,プロセス,システムにおけるギャップを特定• 解消し,プロジェクトでの一般的な落とし穴を防止すること

• リスクを特定• 軽減し,重大な問題への発展を未然に防ぐこと

• シニアマネージャー,ビジネスリーダー,その他ステークホルダーと定期的にコミュニケーションを取り,主要なビジネス施策を支援すること

• プログラムポートフォリオのKPIレポートを策定• 実施• 管理し,マイルストーンとプロジェクト進捗を明確に可視化すること

• プロジェクト予算の効果的な管理等

A day in the life

• Leadership and Strategy: Lead business and planning reviews with senior leaders, ensuring alignment and execution of strategic initiatives. Develop and implement strategies to enhance supply chain performance and support business growth.

• Operational Excellence: Create a robust and cost-efficient supply chain, ensuring reliable delivery processes. Drive execution discipline in operations across various stakeholders, including Global Logistics, Japan Operations, Retail and FBA, US Fulfillment Centers, Procurement, Finance, Compliance, and Legal.

• Data-Driven Decision Making: Utilize a strong analytical background to make data-driven decisions. Analyze data and metrics to identify opportunities for process improvements and operational efficiencies.

• Stakeholder Management: Manage relationships with multiple stakeholders across different programs. Lead through influence, demonstrating the ability to think broadly and strategically about supply chain initiatives and build consensus among senior leaders.

• Team Development: As the scope of the role expands and business volumes grow, hire and develop a high-performing team. Provide leadership and mentorship to foster professional growth and ensure team success.

• Collaboration and Execution: Collaborate with cross-functional teams to identify and implement process improvements. Ensure seamless execution of operational strategies and continuous improvement initiatives.

• Travel Requirements: This role may require travel to various Amazon facilities and on-site visits with Carriers and Logistics Service Providers (LSPs) based on business needs.

About the team

Global Logistics (GL) is a dynamic team of seasoned logistics professionals, carrier specialists, and program managers dedicated to enhancing Amazon's cross-border logistics. Our goal is to improve cost, speed, and reliability, enabling customers worldwide to access selections from any part of the globe. The Asia-Pacific, Japan and Brazil (APJ/BR) team manages import operations across seven countries: Japan (JP), Brazil (BR), Australia (AU), through comprehensive cross-border Business-to-Business programs.

We are seeking a Program Manager in Tokyo, Japan to join our GL APJ/BR team. This individual will be instrumental in refining the cost, speed, and quality of multiple sourced programs and managing Destination Operations in Japan. They will collaborate with Amazon stakeholders and third-party logistics (3PL) partners in and destination countries to develop capabilities, manage projects, and formulate and execute operational strategies.

If you are passionate about logistics and supply chain management and have a proven track record of driving operational excellence, we invite you to apply for the Program Manager role at Amazon's Global Logistics APJ/BR team. This is a unique opportunity to contribute to Amazon's global growth and make a significant impact on our logistics operations.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. Please find general information about our Employee Benefits below:

チームについて

Global Logistics(GL)は,Amazonの国際物流の強化に取り組む,経験豊富な物流プロフェッショナル,キャリアスペシャリスト,プログラムマネージャーで構成されるチームです.コストの最適化,スピードと信頼性の向上を通じて,世界中のお客様が地球上のあらゆる国や地域のセレクションにアクセスできる環境の実現を目指しています.アジア太平洋• 日本• ブラジル(APJ/BR)チームは,日本(JP),ブラジル(BR),オーストラリア(AU)を含む7カ国の輸入オペレーションを,包括的な越境B2Bプログラムを通じてマネージしています.

現在,東京オフィスにてGL APJ/BRチームに参画いただけるプログラムマネージャーを募集しています.本ポジションでは,複数のソーシングプログラム(輸入元)のコスト• スピード• 品質の改善,および日本における仕向け国でのオペレーションの管理を担っていただきます.Amazonの社内ステークホルダーや仕向国の3PLパートナーと連携し,物流機能の開発,プロジェクト管理,オペレーション戦略の策定• 実行に取り組んでいただきます.

物流およびサプライチェーンマネジメントに熱意があり,オペレーショナルエクセレンスの推進において実績のある方のご応募をお待ちしております.AmazonのGlobal Logistics APJ/BRチームのプログラムマネージャーとして,Amazonのグローバルな成長に貢献し,物流オペレーションに大きなインパクトを与える機会です.

Amazonでは,社員およびその対象家族(事実婚パートナーとその子どもを含む)を支援する各種福利厚生を提供しています.福利厚生の内容は,勤務地,所定労働時間,勤続期間,雇用形態(季節雇用• 有期雇用等)により異なる場合がありますのでご留意ください.

BASIC QUALIFICATIONS

- 3+ years of program or project management experience

- 3+ years of working cross functionally with tech and non-tech teams experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Bachelor's degree

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- Experience defining program requirements and using data and metrics to determine improvements

- Read, speak & write Japanese and English at business level

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.