Description
Fisher Phillips, a premier international labor and employment law firm is seeking an experienced IT Program Manager to lead the successful delivery of strategic technology initiatives across the firm. In this leadership role, you will provide direct leadership to the Project Management team, oversee delivery across a portfolio of projects, and partner with stakeholders throughout the organization to ensure successful execution aligned with business objectives.
Position Summary
The IT Program Manager will serve as the operational leader of the Project Management team, responsible for driving delivery excellence, fostering accountability, developing Project Managers, and ensuring consistent execution across the project portfolio. This role provides day-to-day leadership, coaching, mentorship, and support for Project Managers while maintaining visibility into project health, resource capacity, risks, and delivery outcomes.
The IT Project Manager will partner closely with the Director of IT Projects, the IT Program Manager supports portfolio management, resource planning, and PMO operations. The role also works closely with the PMO Governance function to implement and operationalize project management standards, methodologies, and best practices, ensuring consistent adoption, training, and execution across the delivery team.
Key Responsibilities
People & Delivery Leadership
Lead, coach, and develop the Project Management team.
Manage workloads, priorities, and resource assignments across Project Managers.
Drive accountability for project execution, risks, and delivery outcomes.
Support recruiting, onboarding, and professional development efforts.
Foster a culture of collaboration, ownership, and continuous improvement.
PMO Governance & Best Practices
Partner with the PMO Governance team to implement standards, methodologies, and delivery practices.
Ensure Project Managers adhere to established governance and reporting requirements.
Support training, adoption, and continuous improvement of PMO processes and tools.
Promote consistency, quality, and accountability across project delivery.
Program & Portfolio Management
Oversee delivery across a portfolio of technology projects and initiatives.
Monitor project health, resource capacity, priorities, and risks.
Maintain accurate project and portfolio information for leadership visibility.
Support portfolio planning, prioritization, and resource management activities.
Provide reporting and insights to support decision-making as needed.
Strategic & Operational Support
Assist the Director of IT Projects with PMO operations and strategic initiatives.
Support annual planning, budgeting, and forecasting activities.
Identify opportunities to improve delivery effectiveness and resource utilization.
Contribute to the ongoing growth and maturity of the PMO.
Requirements
Requirements
Bachelor’s degree in Information Technology, Business Administration, or related field.
8+ years of experience leading complex technology projects and programs.
3+ years of experience leading Project Managers, delivery teams, or equivalent leadership roles.
Proven success delivering cross-functional initiatives and strategic technology implementations.
Strong understanding of project management, resource planning, governance, and PMO best practices.
Experience working with executive leadership and business stakeholders.
Preferred Skills
PMP certification strongly preferred.
Experience leading project delivery teams or PMOs.
Experience with Organizational Change Management and training initiatives.
Experience with resource planning and portfolio management tools.
Experience with Atlassian products (Jira, Confluence, Structure, etc.).
Experience with Business Process Improvement or Business Process Re-engineering initiatives.
Experience within legal, professional services, or other highly regulated environments.
Experience with managing vendors and third-party technology implementations.
