Description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

National Program Management Coordinator (Hybrid)

Full time, Tokyo, Japan

In this role, you will provide support and manage the day-to-day function of the Program Management team by ensuring effective coordination of client reporting requirements, business review analysis preparation, consolidation of information, and client initiatives. This allows program managers to be strategically focused on driving retention, partnership, and revenue generation with the clients.

As a National Program Management Coordinator, you will

• Support with the entry of the client's feedback into BCD tools after an investigation is complete
• Help with the entry into I-sight entry for the team
• Work with the team to prepare client specific reports
• Update the Centralized Program Management Team and National client records into Salesforce
• Assist with the preparation of client facing presentations
• Upload the statistics report monthly into Salesforce for the regional/global PM to access

About you

• Prior experience in corporate travel or related industry
• Capable of synthesizing large amounts of data and developing strategic analysis and recommendations
• Strong problem-solving and analytical skills; able to think-through and outline work processes in a thoughtful and detailed manner
• Ability to prioritize issues and multi-task effectively to handle multiple assignments proactively in a fast-paced environment
• Ability to work independently, exercising discretion and judgment
• Strong time management, organizational, planning, and follow-up skills
• Proficiency in Microsoft Word, Excel, and Power Point Assist with ad hoc reporting requirements
• Excellent written and verbal communication skills in Japanese and English
• Diploma with business focus preferred (or equivalent experience)

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You'll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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